Terms and Conditions

1.          General Provisions

1.1.       These rules of sale-purchase, together with the documents specified in these rules, are intended to provide information about UAB “Rimtoma” (hereinafter referred to as the “Seller”) and to lay down the terms and conditions (“Rules”) of sales of goods (“Goods”) sold in this e-shop for persons intending to shop here (“Buyer”).

1.2.       These Rules are applicable to any contracts between the Seller and the Buyer on the sale of Goods (“Contract”). Before ordering any Goods in the e-shop, please read these Rules carefully to make sure you understand them properly. Please note that before completing the order, the Buyer must agree to these Rules and Privacy Policy, and if you refuse to do so, the completion of the order and the Goods order are not possible.

1.3.       We also inform you that these Rules are subject to change.

 2.          Information About the Seller

2.1.       These Rules apply to the purchase of Goods at volkswagenoem.com. The Seller is UAB “Rimtoma”, a Lithuanian company, registered and operating in the Republic of Lithuania, legal entity code 124560250, registered office address J. Kubiliaus str. 23, Vilnius 09108. Data about the Seller is collected and stored in the Register of Legal Entities, the manager of the register is the State Enterprise Center of Registers. Seller's VAT payer code LT245602515.

2.2.       More information about the Seller is provided in the “About us” section.

2.3.       The Seller’s contact information is provided in the “Contacts” section.

3.         Goods

3.1.       The images of Goods presented in the e-shop are of an illustrative nature. The Buyer understands that the Goods may differ from their images.

3.2.       Not all of the Goods presented in the e-shop are available. If the Seller does not have the ordered Goods in their warehouses, but the Buyer wishes to purchase the goods from the catalogue, the contract is concluded in accordance with the provisions of Article 6.356 of the Civil Code of the Republic of Lithuania, and the Buyer wishing to withdraw from the contract or return quality goods must compensate the Seller for the necessary costs related to the performance of the contract.

3.3.       The Seller has the right to set the minimum and/or maximum quantity of the Goods order for certain goods at the time of one order.

4.          Processing of Personal Data

4.1.       The Seller processes the Buyer’s personal data in accordance with the Privacy Policy. Considering that the Privacy Policy contains important provisions of the Rules, it is recommended that the Buyer read them carefully and be sure that all the provisions of the Privacy Policy are comprehensible and acceptable to them.

5.          Conclusion of a Sale-Purchase Contract

5.1.       In this e-shop, the Goods can be purchased by the Buyers that are:

(a)         natural persons from the age of 16 (sixteen);

(b)         legal persons.

5.2.       By confirming these Rules, a person confirms that they have the right to purchase Goods in this e-shop.

5.3.       The Seller’s ordering procedure gives the Buyer the opportunity to check and correct errors before making the final order. It is recommended that the Buyer carefully read and verify the the submitted order at each stage of placing the order.

5.4.       The Contract between the Buyer and the Seller is considered concluded when the Buyer, having formed the shopping cart in the e-shop, indicating the Buyer’s name (in Latin letters) and delivery address, exact postal code, selected payment method and read these Rules, clicks the button “Order” and pays for the order or chooses the method of payment specified in point (b) of paragraph 11.1. If the order is not paid, the contract shall be deemed not to have been concluded. The Seller has the right to contact the Buyer by the telephone number specified in the order or by e-mail on the basis of the concluded contract or in resolving any uncertainties regarding the performance of the contract.

5.5.       When the Buyer submits and pays for the order or chooses the payment method specified in point (b) of paragraph 11.1, an e-mail confirming the receipt of the order shall be sent to them.

5.6.       After the order has been prepared, the Seller sends the Buyer an e-mail and/or an instant SMS message informing that the Goods have been sent to the Buyer or are ready for collection in the store (depending on which delivery method was chosen).

5.7.       Every Contract (order) concluded between the Buyer and the Seller is registered and stored in the database of the e-shop.

5.8.       In case the Seller has no possibility to sell the Goods, for example, because the Goods are not in stock, because the Goods are no longer sold or due to an error related to the price displayed in the e-shop, as specified in paragraph 9.4 of these Rules, the Seller shall inform the Buyer by e-mail or other means (call and/or SMS) and the order shall not be executed. In case the Buyer has already paid for the Goods, the Seller shall refund the paid amount within 14 (fourteen) calendar days.

6.         Right to Change the Rules

6.1.       The Seller reserves the right to change these Rules, including but not limited to:

(a)         changes in the conditions of payment;

(b)         amendments to applicable legislation.

6.2.         Each time the Goods are ordered, for the purposes of the Contract between the Seller and the Buyer, the version of the Rules in force shall apply.

7.          Return of Goods, Withdrawal from the Contract

7.1.       The Buyer has the right to return the received (collected) goods within the period specified in paragraph 7.3 of these Rules without specifying the reason of the return of goods. This provision means that the Buyer, having changed their mind or decided to refuse the Goods for other reasons during the mentioned period, has the right to notify the Seller about their request to return the goods to the Seller and to recover the money paid. The cost of returning the Goods must be borne by the Buyer.

7.2.       The right of returning of goods shall not apply to the Contracts concerning:

(a)         goods produced according to the Buyer’s specific instructions, which are not made in advance and which are manufactured according to the Buyer’s personal choice or instruction, or for Goods that are clearly tailored to the Buyer’s personal needs;

(b)         perishable Goods or Goods with a short shelf life;

(c)         packaged Goods which have been unpacked after delivery and which are unsuitable for return on grounds of health or hygiene;

(d)         goods which, by their nature, are inseparably mixed with other articles after delivery.

7.3.       The Buyer’s right to return the goods applies only to natural persons and arises from the date of conclusion of the Contract as defined in part 5 of the Rules. The Buyer has a right within 14 (fourteen) days from the delivery of the Goods to them, to return the Goods to the Seller and to recover the money paid for it or to request the replacement of the goods. In individual cases specified by the Seller, quality Goods can be returned within a longer period.

7.4.       The Buyer, wishing to return the goods and cancel the Contract, must send the Seller a completed free-form request containing the decision to withdraw from the Contract. Upon receipt of the Buyer’s notice, the Seller shall send an acknowledgment of receipt of the notice.

7.5.       The Goods are returned in the store of UAB “Rimtoma”, taking into account the exceptions provided in the sections “Goods Warranty” and “Return and Exchange”.

7.6.       The Buyer immediately and in any case no later than within 14 (fourteen) days from the date of notification to the Seller about their decision to return the goods (or withdraw from the contract) shall return or transfer the Goods to the Seller or to the person the Seller authorised to accept the Goods. The deadline shall be deemed to have been fulfilled if the Buyer sent the Goods before the expiry of the period of 14 (fourteen) days.

7.7.       The right to return the Goods may be exercised by the Buyer only if the deadline set for the return of the Goods (specified in paragraph 7.3) has not been missed and if it will be possible to return the Goods to the original condition and sell them for a full or lower price.

7.8.       Any money paid for the Goods shall be returned to the Buyer who returned the goods, except for the exceptions provided in paragraph 3.2 of the Contract. Having received the Goods and assessed their quality, the Seller returns money for the Goods not later than within 14 (fourteen) days, taking into account the provisions of paragraph 7.13 of the Rules. Relevant delivery and service rates are presented under “Delivery”.

7.9.       The buyer shall be liable for impairment of the value of the Goods (including, but not limited to the cases specified in paragraph 7.10 of the Rules) resulting from actions that are not necessary to determine the nature, properties, and functioning of the Goods. I.e. the Seller has the right to unilaterally reduce the amount of the refund to the Buyer in proportion to the aforementioned decrease in the value of the Goods.

7.10.      The returned Product must not be damaged, without loss of its commercial appearance (undamaged labels, protective films, etc.) and must not be used. All returned Goods shall contain authentic labels, protective bags and the same accessories with which they were sold. The returned Goods must be in neat original packaging (with instructions and a warranty voucher, if they were delivered with the Goods), of the same composition as they were purchased by the Buyer.

7.11.      When returning, it is necessary to submit a VAT invoice (its number) or another document confirming the purchase of the Goods.

7.12.      When the Buyer returns the Goods due to a defect in quality of the Goods, the Seller undertakes to fully refund to the Buyer the price paid for the faulty Goods and to compensate for the delivery and return costs. If only a part of the Goods is returned, delivery costs shall be compensated only if the remaining Goods of the same order, purchased without the returned Goods, would be subject to a lower delivery rate than the rate applied when purchasing the Goods together with the returned Goods, and only by the sum equal to the diferrence between the mentioned rates. If a different method of return than the one offered by the Seller was chosen, which resulted in disproportionate or higher costs, the Seller is not obliged to cover the costs of returning.

7.13.      Under a standard procedure, the Seller shall transfer the refunded amounts to the bank account specified by the Buyer at any bank operating in the Republic of Lithuania.

7.14.      The Seller shall have the right not to refund the amounts paid by the Buyer until the Goods have been returned to the Seller and have been verified for compliance with paragraphs 7.9 and 7.10 of the Rules.

7.15.      In case the Goods were delivered to the Buyer after they have withdrawn from the Contract:

(a)         The Buyer shall return the Goods to the Seller;

(b)         Except in cases related to defective Goods, as provided in paraghraph 7.12, the Buyer will be responsible for covering the costs of returning the Goods to the Seller;

(c)         The Buyer has an obligation to properly protect the Goods until their return to the Seller;

(d)         The price of the Goods and the cost of delivery shall be reimbursed to the Buyer in accordance with paragraph 7.8.

7.16.      In all cases, the Buyer shall have the rights arising from the sale of faulty Goods, which is provided for in the legal acts of the Republic of Lithuania. The repayment rules referred to in the part 7 or other parts of the Rules shall not affect the existence of those rights in any way.

8.          Delivery

Home delivery

8.1.       At the choice of the Buyer, the Goods are delivered at the Buyer’s expense by a transport/courier company. In individual cases specified by the Seller, the Goods are delivered at the expense of the Seller.

8.2.       When choosing the home delivery service at the time of the order, the Buyer undertakes to specify the exact delivery location of the Goods. The exact delivery price depends on the weight and price of the ordered Goods. Relevant delivery costs are presented in the section “Delivery”.

8.3.       The Buyer’s order is executed by the scheduled delivery date specified in the message notice specified in paragraph 5.6, unless events outside the control of the Seller occur (as defined in part 17 of these Rules).

8.4.       Usually, the Goods are delivered to the address indicated by the Buyer, within the time specified in the section “Delivery”. The Buyer is always informed about the expected delivery time by e-mail.

8.5.       Ownership of the Goods passes to the Buyer from the moment when the courier transfers the Goods to the Buyer. The risk of accidental death or damage of the Goods passes to the Buyer when they or a person designated by them, except the courier, receives the goods. If the carrier of Goods has been chosen by the Buyer and the Seller has not offered such a delivery option, the risks specified in this paragraph shall pass to the Buyer when the Goods are transferred to the carrier.

8.6.       At the time of delivery, the Buyer or, as the case may be, the Buyer’s representative must, together with the representative of the transport company, check the condition of the package in accordance with the rules of the courier organisation(s) providing the services.

8.7.       In case the packaging of the consignment is damaged, the Buyer or, as the case may be, the Buyer’s representative has the right not to accept the consignment. In this case, the representative of the organisation providing courier services together with the Buyer or, as the case may be, the Buyer’s representative, shall complete a special consignment verification report, presented by the representative of the organisation providing courier services, indicating the violations found.

8.8.       If the Buyer or, as the case may be, the Buyer’s representative accepts the consignment and signs the data storage device provided by the representative of the organisation providing courier services or the paper delivery confirmation without comments, it shall be considered that the Goods have been delivered in undamaged package of the consignment, and additional services specified in the data storage device or paper delivery confirmation were provided properly, unless proved otherwise.

8.9.       Upon delivery and transfer of the Goods to the address specified by the Buyer, it is considered that the Goods are transferred to the Buyer, regardless of whether the Goods are actually received by the Buyer or any other person who has accepted the Goods at the indicated address. If the Goods are not delivered on the planned day of delivery of the Goods, the Buyer shall immediately, but not later than on the next day after the planned day of delivery of the Goods, shall inform the Seller about it.

8.10.      If the Goods will not be received by the Buyer, the Buyer must specify the data of the person who will receive the Goods by filling in the order delivery information.

8.11.      Upon receipt of the Goods, it is necessary to present a valid identity document in order to properly identify the Buyer. If the Buyer cannot accept the Goods themselves and the Goods are delivered to the address specified by the Buyer, the Buyer shall not have the right to make claims to the Seller regarding the delivery of the Goods to the wrong person.

8.12.      The Buyer is obliged to check the packaging, quantity, quality, range, completeness and assembley of the Goods within 14 (fourteen) days from the moment of delivery of the Goods. If the Buyer fails to comply with this obligation within the specified time limit and does not make claims to the Seller, it is considered that the packaging of the Goods is appropriate and that the quantity, quality, assortment, completeness and assembley are in accordance with the terms of the Contract.

Pickup at the Store

8.13.       At the Buyer’s choice, the Goods ordered in the e-shop can be collected free of charge in UAB “Rimtoma” store.

8.14.       After the Seller has prepared the Goods for collection, the Buyer is informed by e-mail and/or SMS, and/or by a call that the Goods are ready for collection.

8.15.       The ordered Goods must be collected no later than within 14 (fourteen) days, if the order is paid in advance, after the Seller has informed the Buyer by e-mail or SMS message, or by a call about possible pick-up of the Goods. If the goods are not removed within the prescribed time limit, a storage fee is applicable (1 % of the value of the goods per day of delay). If the goods are not collected within 100 days from the beginning of the calculation of the storage fee, the ownership of the goods shall pass to the Seller and the Seller shall have the right to cease storing and utilise it.

8.16.       Ownership of the Goods, when it is collected at the store, shall be transferred to the Buyer from the moment the Seller transfers the Goods to the Buyer.

8.17.       When collecting the Goods at the store, the Buyer has to:

(a)         indicate the order number;

(b)         present a valid identity document.

8.18.      Only the Buyer can collect the Goods. If the Goods are collected by another person, they must be indicated as the recipient of the Goods when ordering the Goods. If the Buyer is a legal person, the Seller has the right to request a proof of authorization for the collection of the Goods.

8.19.      At the time of collection of the Goods, the Buyer or, as the case may be, the Buyer’s representative must check the packaging, quantity, quality, assortment, completeness and assembley of the Goods:

(a)         if damage in the packaging of the Goods is identified, or discrepancy(-ies) in the quantity, quality, assortment, completeness and assembley of the Goods are found, the Buyer or, as the case may be, the Buyer’s representative shall have the right not to accept the Goods;

(b)         after the Buyer or, as the case may be, the Buyer’s representative accepts the Goods, it shall be considered that the Goods transferred in the appropriate packaging, and the quantity, quality, assortment, completeness and assembley of the Goods are in accordance with the terms of the Contract.

9.          Price of Goods and Delivery Costs

9.1.       The prices of the Goods shall be as indicated in the e-shop. The Seller makes every reasonable effort to ensure that the prices of the Goods, at the time when the Buyer is making an order, are fair. If the Seller notes that there are inaccuracies in the prices of the Goods, paragraph 9.4 of these Rules shall apply.

9.2.       Prices of goods may change, but such changes will not affect the Contracts already concluded.

9.3.       Prices of Goods shall be displayed including VAT (where it is applicable) at a rate applicable at a specific time in the Republic of Lithuania. In the event of a change in the rate of VAT between the date of the order and the date of delivery, the price may change depending on the change in the rate of VAT, unless the Buyer has fully paid for the Goods before the change in the rate of VAT took effect. The Seller shall inform the Buyer about such a price change in writing and give the Buyer the opportunity to purchase the Goods for a price adjusted for the changed VAT rate or cancel the order. The order is not executed until the Buyer’s response is received. In case of failure to contact the Buyer through the specified contacts, it shall be considered that the order has been cancelled and the Buyer shall be informed thereof in writing.

9.4.       Considering that the Seller’s e-shop offers a very wide range of Goods, despite all reasonable efforts of the Seller, the possibility remains that part of the Goods can be presented at wrong prices. In case the Seller finds that the price of the Goods provided is incorrect, the Seller informs the Buyer about it by e-mail or other means (call and/or SMS) and cancels the order. If the Buyer wishes to purchase the same Goods for a fair price, it must be re-ordered. It should be noted that if the price error is obvious and the Buyer could reasonably recognise such false pricing, the Seller does not have the obligation to sell the Goods to the Buyer at an incorrect (lower) price.

10.          On the Reverse Charge of VAT

10.1.       Goods provided for in the legal acts of the Republic of Lithuania shall be subject to the reverse charge of VAT. The reverse VAT shall not apply if the VAT payer who is making the order makes a payment from a bank account other than their own. If reversed VAT is applied, rebates do not apply.

11.          Payment

11.1.       The Buyer can pay for the Goods:

(a)         using electronic banking;

(b)         in cash or by bank card after delivery of the goods, under the conditions specified in the “Payment” section; 

11.2.       Legal persons are also provided with the possibility to pay by bank transfer to the Seller’s account indicated in the VAT invoice sent to the Buyer in advance, indicating in the payment purpose the order number given to the Buyer.

11.2.1.    It is recommended for legal persons who pay by transfer or electronic banking to type in the company code in the payment details for faster identification of the payer. In this way, the booking in the system will be confirmed and started faster.

11.3.       If the Buyer chooses the payment method specified in point (a) of paragraph 11.1, the Buyer must confirm the payment order with the Buyer’s bank no later than within 24 (twenty-four) hours from the click of the “Order” button. If the payment order is not confirmed within this time limit, the Seller shall have the right to consider that the Buyer has refused to conclude the Contract and cancel the order.

11.4.       Goods selected by the Buyer are reserved in the Seller’s system and the Seller starts to execute the order:

(a)         when the Seller receives a notification from the Buyer’s bank about the payment made for selected Goods – in the case of point (a) of paragraph 11.1;

(b)         without delay, after the the order has been placed, as provided for in part 5, in the case of point (b) of paragraph 11.1.

11.5.       The e-shop provides Tax Free services.

11.6.       More detailed information on payments is provided under the “Payment” section.

12.          Obligations of the Buyer

12.1.       The Buyer undertakes to provide only correct and complete data in the purchase form. Upon the change of the data specified in the purchase form, the Buyer must immediately update them.

12.2.       The Buyer undertakes to use the e-shop fairly and correctly, not to harm its operation or stable operation. If the Buyer fails to comply with this obligation, the Seller shall have the right to limit, suspend (discontinue) the Buyer’s access to the e-shop without prior notice and shall not be liable for any related losses of the Buyer.

12.3.       The Buyer must pay for the ordered Goods and accept them according to the procedure established in these Rules.

12.4.       Despite the obligations laid down in other paragraphs of the Rules, the Buyer undertakes to inspect the Goods before starting to use them (including their assembly, installation, etc.) and to make sure that the received Goods are the ones ordered by the Buyer.

12.5.       The Buyer must comply with other requirements laid down in these Rules and in the legal acts of the Republic of Lithuania.

13.          Manufacturer’s Warranty

13.1.       The Goods sold by the Seller are covered by the manufacturer’s warranty. Information about it and the applicable conditions is provided in under the “Warranty Conditions” section.

13.2.      The manufacturer’s warranty supplements the Buyer’s rights in relation to defective Goods.

14.          Obligations of the Seller

14.1.       The Seller shall undertake to:

(a)         make efforts to enable the Buyer to make proper use of the services provided by the e-shop;

(b)         respect the Buyer’s privacy, process the Buyer’s personal data only in accordance with these Rules, Privacy Policy and legal acts of the Republic of Lithuania.

14.2.       The Seller undertakes to comply with all the requirements of these Rules.

15.          Quality of the Goods

15.1.       The Seller guarantees the quality of the Goods (statutory quality guarantee).

15.2.       Defects in Goods shall be eliminated, Goods of poor quality shall be replaced, or returned in accordance with the procedure established in these Rules and taking into account the requirements of the applicable legal acts of the Republic of Lithuania.

15.3.       The Buyer who wishes to file a complaint about a faulty or incomplete item of the Goods may do so in the store of UAB “Rimtoma” or by e-mail support@volkswagenoem.com.

15.4.       When filing a complaint, the Buyer must attach the VAT invoice (its number) for the purchase of the Goods and provide the following information:

(a)         the order number of the Goods;

(b)         identify signs of defect, deterioration or missing part of the Goods;

(c)         provide other evidence, such as a picture of the Goods, a photo of a faulty spot of the Goods (if it is mechanically damaged and it is possible to take a photograph), a picture of the Goods packaging, etc.

15.5.       When filing a complaint, the Buyer must indicate how they wish to resolve the claim:

(a)         the Seller, free of charge, shall remedy the defects of the Goods within a reasonable period of time if the defects can be remedied;

(b)         a corresponding reduction in the purchase price;

(c)         replacing the Goods to analogous good quality goods, except in cases where the defects are minor or are caused by the fault of the Buyer;

(d)         by refunding the price of the Goods and terminating the Contract, where the Goods of inadequate quality constitute the main breach of the order.

15.6.       After the examination of the claim, the reply shall be submitted within 14 (fourteen) days.

15.7.       For warranty maintenance issues, the Buyer can also ask questions by e-mail support@volkswagenoem.com.

16.          Liability

16.1.       The Buyer is responsible for the actions carried out using the e-shop, including, but not limited to, the correctness of the data provided in the purchase form. The Buyer assumes responsibility for the consequences of the erroneous or inaccurate data provided in the purchase form.

16.2.       The Buyer of the e-shop is responsible for the storage and/or transfer of their login data to third parties. If the services provided by the e-shop are used by third parties connected to the e-shop via the Buyer’s login details, the Seller considers such person to be the Buyer and the Buyer is responsible for all actions of such third party performed in the e-shop.

16.3.       The Seller, in so far as it does not contradict the applicable legal acts, is exempted from any liability in cases where losses arise because the Buyer, regardless of the Seller’s recommendations and their obligations, has not familiarised themselves with these Rules, Privacy Policy and other documents specified in these Rules, even though such an opportunity has been provided to them.

16.4.       Taking into account the provisions of Paragraph 3 of Article 8 of the Law on Electronic Signature of the Republic of Lithuania, the Buyer and the Seller agree that confirmation of the Buyer’s actions in the e-shop with the login data to the e-shop (identification code) has the legal effect of the electronic signature stipulated in Article 8(1) of the Law of the Republic of Lithuania on Electronic Signatures (i.e. it has the same legal effect as the signature in written documents and is permitted as a means of proof in court). The Buyer must keep and not disclose his login data to the e-shop, ensure that the data are known only to them and that the data are used only by them, do not transfer the data and do not otherwise make it possible for other persons to access the data or use them. If it is suspected that the login data may have become known by another person, immediately notify the Seller about it, as well as immediately inform the Seller about the violation or disclosure of login data to the e-shop. All actions performed using the Buyer’s identification code are considered performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.

16.5.       Parties shall be held liable in accordance with the procedure established by legal acts of the Republic of Lithuania for violation of the Contract concluded using the e-shop.

16.6.       In the event that the Seller violates the provisions of these Rules, they shall be liable for damages or losses incurred by the Buyer, which arise as a predictable consequence of the violation of these Rules. Damages or losses shall be considered predictable if they are the obvious consequence of the Seller’s infringement or, if such damages or losses were realised by the Seller and the Buyer by concluding the Contract.

16.7.       Using the Goods for commercial, business or resale purposes, the Buyer agrees that the Seller shall not be liable for any loss of profit, business losses, disruption of business activity or loss due to lost business opportunities.

16.8.       The Seller is not responsible for the information provided on the websites of other companies, even if the Buyer gets to these websites through the links in the Seller’s e-shop.

17.          Events Beyond the Control of the Seller

17.1.       The Seller shall not be liable for the non-performance or late performance of the Contract or any obligations under the Contract if such non-performance or delay is due to events beyond the control of the Seller, as they are defined in paragraph 17.2 of these Rules.

17.2.       An event beyond the control of the Seller means any action or event beyond the reasonable control of the Seller.

17.3.       In case of occurrence of an event beyond the control of the Seller that affects the proper fulfilment of the Seller’s obligations under the Contract:

(a)         the Seller shall immediately inform the Buyer;

(b)         the Seller’s obligations arising from the Contract shall be suspended and the deadline for fulfilling the obligations will be extended to the duration of events beyond the Seller’s control. If events beyond the control of the Seller affect the delivery of the Goods to the Buyer, the Seller shall agree a new delivery date after the end of the events beyond the Seller’s control.

 18.          Transferring of Information

18.1.       The term ‘written’ used in the Rules includes e-mails.

18.2.       The Buyer, in order to contact the Seller in writing or in case the Rules provide for the Buyer’s obligation to contact the Seller in writing, sends the Seller an e-mail to support@volkswagenoem.com or a regular letter to UAB “Rimtoma”, J. Kubiliaus g. 23, LT-09108 Vilnius. The Seller shall inform the Buyer of the receipt of the notice in writing (usually by e-mail). For the purpose of withdrawal from the Contract, the procedure for the Buyer’s application to the Seller is provided for in part 7 of these Rules.

18.3.       The Seller sends all the notices to the Buyer to the e-mail address provided in the Buyer’s purchase form.

 19.          Other Provisions

19.1.       Any Contracts concluded between the Seller and the Buyer shall be subject to these Rules, together with the documents clearly specified therein. Any deviations from these Rules shall be valid only if they are documented in a written document.

19.2.       According to the legal acts of the Republic of Lithuania, the Buyer has certain rights related to Goods of inadequate quality. Nothing in these Rules should be interpreted as restrictive or restricting the exercise of such rights.

19.3.       The Seller shall have the right to transfer their rights and obligations under the Contract to a third party or parties; however, such transfer of rights and obligations shall have no effect on the Buyer’s rights and the Seller’s obligations under these Rules. In case of such transfer, the Seller shall inform the Buyer by providing information about the transfer in the e-shop.

19.4.       The Buyer shall have no right to assign or transfer all or part of the rights and obligations arising from these Rules to a third party or parties without the Seller’s written consent.

19.5.       If any of the provisions of these Rules is declared unlawful, invalid or unenforceable by the court, the other provisions of these Rules shall remain in force and act to the full extent. Any provision of these Rules declared unlawful, invalid or unenforceable only in part or to a certain extent shall remain in force to the extent that it has not been declared unlawful, invalid or unenforceable.

19.6.       Unless otherwise specified in these Rules, any delay by the Seller in exercising their right under this Contract shall not imply the Buyer’s waiver of fulfillment of their obligations or waiver of this right, and the separate or partial fulfillment of any obligation or the exercise of any right in its own right does not imply that this obligation is not to be exercised or this rule may not continue to be exercised.

19.7.       Laws of the Republic of Lithuania shall apply to these Rules and relations between the parties according to these Rules (including the issues of conclusion, validity, nullity, implementation and termination of the Contract) and they shall be interpreted in compliance with the laws of the Republic of Lithuania.

19.8.       Every dispute, disagreement or claim arising from these Rules or related to these Rules, their violation, termination or validity shall be finally settled in accordance with the procedure established by the legal acts of the Republic of Lithuania.

19.9.       Requests or complaints about the Goods purchased in the Seller’s e-shop can be submitted by the Buyer on the electronic consumer dispute resolution platform http://ec.europa.eu/odr/.

19.10.      Consumer disputes are resolved out of court by the State Consumer Rights Protection Authority, registered office address Vilniaus g. 25, LT-01402 Vilnius, www.vvtat.lt.

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